Privacy Policy

PRIVACY POLICY

Last updated: December 29, 2025

This privacy policy describes how Aquariums ReefSolution Inc. (“we”, “us” or “our”) collects, uses, shares and protects your personal information when you visit or make a purchase from our online store reefsolution.com (the “Site”).

COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.

We collect this information automatically using the following technologies:

Cookies: data files placed on your device or computer that often contain an anonymous unique identifier.

Log files: track actions performed on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages and timestamps.

Web beacons, pixels and tags: electronic files used to record information about how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

USE OF YOUR PERSONAL INFORMATION

We generally use the information we collect to process any orders placed through the Site (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). In addition, we use this information to:

Communicating with you

Reviewing our orders to detect potential risks or fraud

To provide you with information or advertising relating to our products or services, in accordance with the preferences you have communicated to us.

Improve and optimize our Site

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information as described above. Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and general application. It is stored on a secure server behind a firewall.

Shopify may also process certain data to provide and improve its services. For more information on how Shopify uses your personal information, please see Shopify's Consumer Privacy Policy.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

BEHAVIORAL ADVERTISING

We may use your personal information to provide you with targeted advertising or marketing communications that may be of interest to you. You can manage your marketing communication preferences at any time (e.g., unsubscribe via the link in our emails) and you can also manage certain cookies through your browser settings.

YOUR RIGHTS

If you are a Canadian resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.

DATA RETENTION

When you place an order through the Site, we retain your order information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINERS

This Site is not intended for children. We do not knowingly collect personal information from children.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Officer at sales@reefsolution.com or by mail at:

ReefSolution Aquariums Inc.

[Re: Privacy Standards Officer]

3364 Boulevard Saint-Martin O #100

Laval, QC, H7T 1A1

Canada